Dirigible is committed to conducting business with the utmost integrity and seeks a mutual relationship with you based on trust and respect. As the company’s IT service providers and partners, you are an integral part of Dirigible success in the products and services you provide and in how you represent Dirigible. Likewise, because of your impact on the ultimate products and services that we provide to our customers, it is important that you act according to the standards of conduct Dirigible has established and expected from its IT service providers and partners.
Dirigible expectations for responsible conduct are applicable to our IT service providers, all parties who provide Dirigible with products or services, including its potential and current vendors and suppliers, consultants, contractors, agents, and other representatives. These standards of conduct do not address every expectation or condition regarding proper and ethical business conduct. They do not substitute for any contractual obligations between Dirigible and its IT service providers. Throughout these standards, “Dirigible” refers to all subsidiaries and affiliates of Dirigible Technologies Nig Ltd. These standards of conduct are not an employment contract or a contract for services.
The following standards of conduct (the “Code of Conduct”) have been established as a resource to help you to understand Dirigible expectations for all IT service providers. Dirigible employees and IT service providers alike have a responsibility to establish and maintain business relationships based on integrity.
Dignity and Respect
Dirigible is committed to establishing and maintaining relationships with IT service providers based on dignity and mutual respect. Dirigible employees and IT service providers alike benefit by encouraging each other to value and respect one another and maintain an environment free from discrimination and harassment. These forms of conduct demean others, threaten productivity, and can adversely affect the reputation of Dirigible, as well as its IT service providers. Therefore, we maintain a workplace free from harassing conduct, including sexual harassment, racial or offensive comments or jokes, and Dirigible expects the same from all IT service providers.
Health and Safety
The health and safety of Dirigible customers, employees, IT service providers, and all others affected by Dirigible are important company objectives. Good health and safety practices help everyone perform their jobs without putting people at unnecessary risk. Such practices include, but are not limited to, proper vehicle use and defensive driving techniques, correct handling of hazardous substances, cooperating with health and safety officials, not tolerating any hostile or other violent conduct in the workplace, and immediately reporting health and safety concerns.
Dirigible is committed to minimizing the impact of its operations on the environment and to following sound environmental business practices. Dirigible expects our IT service providers to demonstrate the same commitment to the environment in your business with Dirigible by following environmental laws and regulations and Dirigible policies related to protecting the environment. These issues include resource conservation programs, use and storage of hazardous materials, maintenance of pollution control systems, regulatory inspections and internal reviews, and timely reporting of potential environmental problems.
Conflict of Interest
Personal interests must not conflict or appear to conflict with your business responsibilities to Dirigible. Doing so ensures that Dirigible and its customers receive your uncompromised commitment to providing excellent service. Potential conflicts for IT service providers may include:
• *A relationship with another company that may interfere with your responsibility to Dirigible
• *Reporting to a family member or close friend who is employed at Dirigible
• *Using any information belonging to Dirigible or its customers when serving another company
• *Using Dirigible work time for non-Dirigible purposes
Company Property and Funds
Just as Dirigible uses care when handling others’ assets, jobs, it is important that Dirigible IT service providers treat property and funds belonging to or in the possession of Dirigible with equal care. This includes, but is not limited to, company equipment, supplies, computer and other communications systems, invoices, vouchers, and all other documents that relate to monetary records or transactions. In addition, Dirigible’ IT service providers should only use Dirigible e-mail and other computer and communications systems for appropriate Dirigible business purposes and in a respectable manner, never accessing or communicating inappropriate content. All IT service providers are responsible for raising any concerns regarding possible misuse, theft, or sabotage of Dirigible property.
Information belonging to or in the possession of Dirigible is critical to the company’s success and must be carefully handled and used, especially information that is non-public. It is paramount that our IT service providers safeguard this information. As a business provider, you should:
• *Understand any specific requirements for using this information and, when not sure, seek guidance.
• *Follow any non-disclosure agreements regarding information belonging to or in the possession of Dirigible
• *Never disclose confidential or proprietary information, such as bid information, to unauthorized parties, including outsiders who may trade securities based on this information.
• *Use caution when discussing this information in public or any place where others may overhear.
• *Prepare, protect, correct and approve records so that they are accurate, truthful, complete and meet applicable standards, including records regarding work time and expenses.
• *Safeguard and appropriately handle information regarding the Dirigible brand or logo.
• *Seek approval from your Dirigible contact before using information about your connection with Dirigible or Dirigible’s name or brand identity in any material you plan to make publicly available, such as client lists.
Customer Privacy and Information
As Dirigible IT service providers, you have an important role in helping Dirigible to sustain our customer’s confidence in us. To meet this expectation, you should use care in working with all customer information and communications and only access it as authorized. You should also be aware of information and communications and only access it as authorized. You should also be aware of and adhere to Dirigible’s general privacy rules in working with customers as contained in the general conditions of contract with Dirigible.
Dirigible is committed to conducting business impartially with its IT service providers. Therefore, we only exchange business courtesies, such as gifts and entertainment, when doing so helps build mutual trust and does not inappropriately influence decision-making. Dirigible only allows employees to exchange business courtesies that meet the standards contained in the Dirigible employee Code of Business Conduct. The value of business courtesies cannot be excessive and must never include cash or something that is cash-equivalent, such as gift certificates. Additionally, Dirigible does not allow accepting gratuities under any circumstance. When representing Dirigible, Dirigible expects its IT service providers to adhere to these same standards.
Dirigible works and competes fairly with others to maintain a reputation for integrity. Our IT service providers can expect that Dirigible will never seek to improperly restrain trade through illegal agreements with customers, suppliers, or competitors or through independent actions that attempt to improperly gain market share. Likewise, Dirigible expects the same from our IT service providers, whether working on our behalf or in providing us with products and services.
Competitor Disparagement & Competitive Information
Dirigible’s relationship with its competitors is based on fairness and trust. This means that Dirigible does not disparage competitors in how we describe our or their companies, activities, events, products, or services. Dirigible also acquires competitive information using proper means and without misrepresentation, not allowing others to violate their responsibility to protect it and, if owned by others, using it only as authorized.
Working with the Nigerian Government
Dirigible is among the top trusted names in serving the Nigerian government and other non-governmental organizations. Therefore, when interacting with the federal, state, and local governments and their representatives, Dirigible’ IT service providers must conduct themselves with honesty and integrity, including following the rules related to all government relations, exchanging business courtesies, and handling classified and national security and other government information. IT service providers whose work with Dirigible relates to federal government contracts are subject to additional rules and should seek further clarification regarding proper business practices contained in any agreements or contracts with Dirigible or from their Dirigible contact.
Dirigible conducts business generally in consideration of both Nigerian and international standards and customs and in a way that fosters Dirigible’s reputation as a good company to do business with. This includes lawfully transferring Dirigible products, services, equipment, information, or knowledge across borders, only making proper payments to parties outside Nigeria and only exchanging business courtesies according to Dirigible standards and local laws. We expect our IT service providers when representing us or working with us, to adhere to these standards.
Corruption and bribery or attempting/instigating the same are recognized as some of the barriers to sustainable development and a barrier to good business dealing. Dirigible does not accept these practices and therefore does not offer or accept any kind of undue payment. Dirigible expects IT service providers to act the same way.
Enforcement and Verification of Compliance with the Dirigible Business Code of Conduct
Dirigible intends to enforce the terms of the Code of Conduct in accordance with the terms your agreement with Dirigible and will not tolerate any departure from its standards. As our Business provider, you are expected to self-monitor your compliance with this Code of Conduct. Furthermore, as part of our compliance verification process, we may utilize internal and/or external (third-party) monitors or investigators to conduct, unannounced, on-site audits of your dealings and facilities. Audits may include but may not be limited to inspections of your physical facilities, records (including bank account) and document review, and interviews with Representatives.
In addition to any other rights Dirigible may have under its agreement with you, Dirigible may request the immediate removal of any Representative who behaves in a manner that is unlawful or inconsistent with this Code, any Dirigible policy, or that is otherwise deemed unacceptable to Dirigible.
Reporting Concerns of Misconduct and Compliance Acknowledgement
You are responsible for reporting concerns and potential or actual misconduct that could violate Dirigible’ standards of conduct for IT service providers, or any laws or regulations. You should report a concern or suspected misconduct involving your business with Dirigible to the Company Secretary or the Internal Audit department through email firstname.lastname@example.org or Internalaudit@dirigible.ng
Reports will be kept confidential to the extent permitted by law and Dirigible’s ability to address concerns.
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